You didn’t hear it from us, you heard it from them.
Thanks all so much for going the extra mile to get Mum’s unit delivered today before we went away on holiday. It looks fantastic and fits the space perfectly. We’ve already put all her things in there so she is very pleased and will be showing her unit off to her friends over the weekend. Thank you again for making this work for us.
P.S The rest home are using Mum’s unit as a show unit now for potential buyers so am sure you’ll get some referrals!
Having previously dealt with Archer Concepts on other projects I had no hesitation to approach them again and seek their products. The result has been well received not only by the residents but also by all the visitors and the Foundation’s Board members. The quality of the furniture has received a top mark by all concerned. I would have no hesitation to recommend Archer Concepts to other companies and I will certainly use them again in any future project requiring furnishing.
I would like to take this opportunity to say a big thank you. I have been very impressed with your excellent service –from the On-site sample service to the on-time delivery, it was very stress free. My request to add to your design was discussed and I found you to be very open to change to ensure the chair design met our needs. I was also very thankful that you had the ability to store the furniture we had ordered until the flooring was completed. We are especially pleased with the Recliner Chairs. Our Residents just love the comfort and they are very easy for our staff to move around.
I am delighted with our new furniture and have enjoyed working with you. I wouldn’t hesitate to recommend Archer Concepts to others in our industry. Thank you once again Brad, I look forward to working with you again.
Thank you for the opportunity to provide a reference for Archer Concepts and in particular yourself as the Sales Consultant. Last year we completed the construction of a two storey Resthome/Hospital and Serviced Apartment Care Facility. During the selection process I found Brad to be extremely helpful and always willing to send or bring sample chairs for us to try. After the initial selection of furniture and fabrics were made Brad made the process hassle free.
I organised for delivery on a certain date and on that date the trucks arrive. As you can imagine setting up from Greenfields in an extremely stressful time and Brad made the process stress free. He advised us on chairs that were suitable, fabrics that suited the industry and resident’s needs. I have no hesitation in recommending Brad Don and Archer Concepts as a furniture supplier and I have been extremely happy with the furniture they have supplied to us.
We love love love the new recliner chairs! Due to a grant we were able to purchase two recliner chairs, especially for our bed bound residents in hospital and palliative care. As they are in pain it is important for them to be in comfortable seating when not in bed on the air mattress. These chairs are fantastic, they are lightweight, easy to wheel around and so comfortable for our residents. They have made a major difference and had such a positive impact on the quality of life of the residents who have found the chairs so comfortable and can participate in the daily life at the home. We hope to get some more funds to purchase more of these chairs we love them.
Hi there – recently my family needed to rent a large recliner chair for a sick member of our family. We were desperate to find a company from whom we could rent a chair, and this was not easy. We phoned Archer Concepts and were assisted by Reuben. Reuben understood our needs and acted very quickly and ensured we got the chair as quickly as possible. We needed delivery to Wellington, but this did not deter him. We were so grateful for his efficiency, professionalism and willingness to assist us. We would highly recommend this company.
"Just wanted to say a huge thank you for getting all the furniture to Gisborne Rehab for the agreed deadline. It will certainly go a long way to ensuring the site looks its best for audit.
It’s been a pleasure working with you and thank you so much!"
Bupa Villages & Aged Care
"My chairs are very comfortable for my older friends and I am very happy with the finish on them."
"Helpful staff, great service, high quality products, wide selection"
"You are good to deal with! Good customer service and good quality of your products."
"The Vera Sofas arrived last week and were installed on Friday much to the delight of the team. The little café has been reorganized three times since, I think as they settle them into place. There is very positive feedback re the colours and comfort, so a job well done. Many thanks for your help and ensuring we did get the right colours."
"Huge Thank You for getting all the furniture to Gisbourne Rehab for the agreed deadline. It will certainly go a long was to ensuring the site looks its best for audit. It's been a pleasure working with your and Thank You so much!"
"Fast reply and great service. Great range of colors and styles, Their style is just perfect for aged care. Will continue to use archers for their furniture, now and in the near future."
"Excellent customer service, great company to work with, keep it up. and love the outdoor furniture Thank you!"
"Great experience - Reuben is very easy to deal with and helpful"
"Good service followed by a great product"
"Great Company to deal with, quality products, reliable service and great after sales service too."
"Always a great service, pleasure to deal with. Quick response. Great furniture for the residents."
"Always so helpful and obliging, furniture beautiful"
"Gives you option, follows through and friendly staff"
“Good quality furniture which stands up to the tests of time and the wear and tear in a Rest Home”
“The team is accommodating and polite. The quality of the product is superb!”
“Our continuous relationship with Archer Concepts is always positive. Brad and Reuben go above and beyond expectations to ensure that our mutual clients are taken care of. They put their customers first, and that gives us full confidence to endorse their services and products.”
“Its always been a pleasure to deal with Archers.
Thanks Reuben and team”
“Very happy with the service we received from Reuben. He helped us to chose the right product and kept us up to date with progress as well. The chairs themselves are great. The residents find them comfortable and easy to get in and out of and really brighten up the room.”
“We are very happy with all of the furniture that we have order over the last year. The quality is finished to a very high standard and quality. We will be using Archer for many years to come.”
“Over the years St. Andrew's Village have been provided by Archer Care with quality furniture and excellent services. They never let us down.
Thank you Brad & Reuben & Team! We are looking forward to our continued partnership in providing the best furniture for our residents and for everyone here at SAV.”
“We have found Reuben and the team at Archer very helpful and excellent to deal with. Good leadtimes and good value.”
“Reuben came to sight and was very helpful and accommodating with planning & quoting for our Facility.
I would recommend Archers when considering Facility furniture.”
“Excellent company to deal with and really prompt delivery. Highly recommend this team of professionals”
“Excellent customer service, fast and sufficient”
“Always reliable helpful and friendly and on time with deliveries.”
“They offer a great service, and there furniture is of a high quality.”
“Thank you for the recliner chairs that we got from Archer. The residents and their families absolutely loved it. The design was well suited for our rooms, and the comfort truly appreciated by the residents.”
“Friendly helpful staff , will go the extra mile to get your order out to you”
“I have had only good experiences with dealing with Archers, have ordered and received some great furniture for both aged care and young adult usage, furniture has been stylish strong and durable. Reuben always gets back to me promptly and is really helpful when I have queries”
“Archer Concepts have an amazing product. Their customer service is always helpful, and responsive. I would put forward Archer to anyone specifying furniture or looking for quality furniture products that are NZ-made. Their furniture is beautifully made, of great value, and made to your own requirements, if required. Reuben and the team are great to work with. I highly recommend Archer Concepts as your next furniture supplier/manufacturer.”
“Good advice given; good communication; great product”